After-sales service

No matter where you are, you can contact ZONFU's service team by phone (13022915863). Contact ZONFU technicians with rich field experience 24 hours a day, 7 days a week. They will understand your needs exactly and Provide comprehensive and targeted assistance to accurately diagnose and resolve problems directly.

In order to increase customers' good product experience, ZONFU established the Qingdao Customer Experience Center to open a new way of customer interaction. The Customer Experience Center focuses on comprehensively displaying ZONFU Machinery’s brand history, diversified product systems, unique patented technologies, as well as its own market strength and corporate culture. In addition, in order to meet the needs of customized applications for different customer groups or industries, multiple application scenario solutions have been formed.

Through the remote control system, Zonfu Intelligent can provide remote assistance such as program modification and fault finding. Users do not need to wait for professionals to arrive and can solve problems at any time to ensure worry-free production. Zonfu Intelligent's remote service system can install internal software on the client's computer and connect the ports on both sides. Technicians can solve your technical problems thousands of miles away and realize real-time remote real-time manual services between different regions.

ZONFU Intelligent's well-developed door-to-door service network can ensure that capable experts arrive at the scene quickly to skillfully handle difficult problems to restore the operation of your production line as soon as possible. And ZONFU Intelligent provides on-site services that match your entire production line. The layout of the equipment can be debugged according to the existing layout of your production line. If there is a problem with the equipment, you can call for help. For problems that cannot be solved by phone, ZONFU Intelligent will send professional technicians to your door to solve the problem on the spot, ensuring that your problem is solved as soon as possible and giving you a better after-sales experience.